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Saturday, May 21, 2011
Handling Lost Luggage
The joy a traveler offer feels after purchasing cheap airplane tickets and discount hotel rooms often dims if his or her luggage does not arrive at his destination.
The following is what should be done if you find yourself in this situation:
· After determining your checked bags have not arrived go directly to the airline’s baggage services department.
· Pull out your baggage tags which the airline will need to track your missing bags.
· Be prepared to answer questions about your luggage color, brand and type. You should mention any other distinguishing features, such as a brightly colored strap or distinctive tags.
· The airline employee will give you a reference number. You will be given a phone number to call to check the status of your luggage as well as a baggage tracking website. Typically customers are able to get more information by calling the airline phone number.
· Ask the airline representative if the airline will give you money to purchase essentials, such as a change of clothes and toiletries until your bags show up. Most airlines will not offer this unless you ask.
· Check the airline’s tracking website and call the airline directly every day to get an update on your lost luggage. You may find that your bag has arrived at your destination airport but no one has bothered to call and let you know.
Source: Free Articles from ArticlesFactory.com
Author: Steve Robinson
Labels:
contributing article
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